Stop shuttling calls back and forth with intelligent routing that lets you control every detail: when calls are routed, where, and to who.
Rules by business hours
Set your hours of operation, and define which rules need to follow them.
Rules by portfolio
Have a pod or portfolio management setup? Yes, Super's intelligent routing can also route by property.
The better phone tree
Caller doesn't know who they need to speak with? We can help them find their way far better than any auto-attendant.
Design immediate transfers
Make sure your most important calls reach you. Tell your agent what matters, and it will make sure it gets forwarded on, right away.
Or, design a message flow
Not everything needs to be a live call transfer. We can capture and intake detailed information for the appropriate follow-up, on the appropriate channel.
Screen calls
Vendors asking to get on your list? Telemarketers? We help you field those calls and prevent them from getting forwarded or cluttering voicemails.
