Last updated August 13, 2025
Please read these Terms of Service (“Terms”) carefully before using the Super platform, operated by Super Software Inc. (“Super,” “Company,” “we,” “us,” or “our”), which includes any content, services, tools, features, and functionality offered on or through hiresuper.com, subdomains including app.hiresuper.com, and related mobile, web, and API-based applications (collectively, the “Services”).
These Terms apply to all users of the Services (“you”). If you use the Services on behalf of a company or other entity, “you” includes that entity, and you represent that you have authority to bind it to these Terms.By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
We may modify these Terms from time to time. If we make material changes, we will provide notice (such as via email or an in-app notification), but you are responsible for reviewing these Terms regularly. Your continued use of the Services constitutes acceptance of updated Terms.
Eligibility & account registration
You must be at least 18 years old to use the Services.
If you are an Authorized User under a separate SaaS Services Agreement with a Subscriber (e.g., your employer, HOA, or property management company), that Subscriber controls your account and all Subscriber Data.
You are responsible for maintaining accurate account information, safeguarding your login credentials, and promptly notifying help@hiresuper.com of any unauthorized access.
Privacy
Our Privacy Policy (hiresuper.com/privacy-policy) explains how we collect, use, and share your information, including how our AI models process customer interactions. By using the Services, you agree to the practices described in the Privacy Policy.
Rights to use the ServicesW
e grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Services as permitted by these Terms and any applicable Service Agreement. You may not:
- Reverse engineer, decompile, copy, scrape, crawl, or attempt to extract source code
- Introduce malware, disrupt service, or attempt unauthorized access
- Use the Services to compete with us or for any unlawful purpose
- Reproduce or remove any proprietary notices or branding
AI & Automation Features
Our Services use AI and automation to process, respond to, and manage communications, which may involve natural language processing and generation, speech-to-text and text-to-speech, data extraction and summarization, integration with third-party systems. AI has limitations, andAI outputs may be inaccurate or incomplete; you are responsible for reviewing and verifying results before acting on them. We are not liable for actions taken based on AI-generated content. You agree not to use AI features in a way that violates applicable laws, including data privacy, intellectual property, or Fair Housing regulations.
Ownership
The Services, including all text, images, code, AI fine-tuning, and design elements, are owned by the Company or our licensors. You retain ownership of “Your Content” but grant us a worldwide, royalty-free license to use, store, process, and transmit it as necessary to provide and improve the Services. Feedback you provide becomes our property without obligation of compensation.
Third-Party Services
The Services needs to integrate with third-party platforms and vendors to operate, including infrastructure and hosting (i.e. Google Cloud, Render), AI models (i.e. OpenAI, Google, Anthropic), email and phone/SMS processors (i.e. Sendgrid, Twilio), and payments (i.e. Stripe).
We are not responsible for the acts or omissions of third-party providers. Your use of such services may be subject to their own terms and policies.
No Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure operation.
Limitation of Liability
To the maximum extent permitted by law, the Company and its employees, directors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising out of or related to your use of the Services.
Indemnification
You agree to indemnify, defend, and hold harmless the Company and its directors, employees, and affiliates from any claims, damages, or expenses arising from:
- Your violation of these Terms or applicable law
- Your content or use of AI outputs
- Your misuse of the Services.
Termination
We may suspend or terminate your account at any time, with or without cause. Upon termination, your right to use the Services will immediately cease, but certain provisions (including Ownership, Indemnification, and Limitation of Liability) will survive.
Miscellaneous
These Terms are governed by the laws of the State of Delaware. If any provision is found invalid, the remaining terms remain in effect. We may assign these Terms; you may not without our written consent.
Contact
Super Software Inc.
Email: hello@hiresuper.com