Privacy Policy

Last updated October 6, 2021

This privacy policy (“privacy policy,” “policy”) sets forth the handling practices of Super Software Inc. (“Super,” “company,” “we,” “us,” “our”) in regard to the collection, usage, and disclosure of personal data or personal information that you may provide to us through using the website (“website”), or by using any product or service provided by Super Software Inc.

Your access to and use of the website is conditioned on your acceptance of and compliance with this privacy policy, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the policy. This policy applies to all visitors, users, and others who access or use the website. If you do not agree to this policy, please do not use our website. 

Types of information we collect
The following provides examples of the type of information that we may collect from you: 

- Contact information, such as full name, email, phone number
- Billing information, such as billing address, company/building information, and credit or bank details
- Information about your usage such as IP addresses, browser type, date/time stamp, and other website interactions
- Communications you send or receive with the company, including email, phone calls, text messages, or other electronic means
- Survey data in which you voluntarily participate in and choose whether to disclose information
- Any other information that is submitted by you, such as documents shared over the course of communications or in the provision of services
- We may utilize third-party service providers. When a third party is used to collect, use, and disclose your information, the third party’s privacy policy applies
- In addition to information that we collect directly from you, we may also receive information about you from third-party service providers, publicly available sources, or business partners

Use and processing of personal information
We may use the information about you in the following ways to:

- Identify you when you visit our websiteTo provide our services
- Authenticate visitors and users as customers of our service in order to provision access
- Gather analytics and information to continually improve our services
- Communicate with you in relation to our service offerings, including to provide support
- Respond to inquiries such as questions about our service offerings, employment opportunities, support needs, or other requests
- Gather and process payment information in order to provide our services
- Send marketing and promotional information relating to our business, products and services, sales, or about our business partnersFor administrative purposes, such as managing relationships and account records
- Monitor and enhance data security, including identification and prevention of fraud or prohibited activity

Data sharing
In addition to the usage situations discussed in this policy, we may share personal information in the following situations:

- Service providers: We may share your information with service providers when it is necessary and appropriate in order to render services. Examples include (but are not limited to) administering our website, sending email communications, conducting surveys, collecting payment information, and facilitating support. Service providers that we share your data with may only use it in connection with their role in delivering the service and may not share it. Service providers that breach this policy will face appropriate consequences, including the potential for termination of contract.
- Public: We may provide opportunities or ask for permission to post comments, reviews, or testimonials on our website or other public forum. If you decide to submit information for this use, that information may be made publicly available.
- Affiliates and acquisitions: We may share information internally with our corporate affiliates. In addition, should there be a change in control or ownership of the company, including by means of merger, acquisition or purchase of its assets, your personal data may be shared with the parties involved in such an event, including at the negotiation stage.
- Other disclosures: We may ask if you would like your information shared with other unaffiliated third parties who are not described elsewhere in this policy. We may also disclose information without your consent in the case where required to comply with relevant laws, such as in response to subpoenas, warrants, court orders, or to take action against possible illegal activities, suspected fraud, threats to the safety of person or property, violation of our policies, or in connection with any legal process.

Data retention
The length of time for which we retain personal information will depend on the purpose(s) for which it is collected and used, or as required to comply with applicable laws. Customer personal data will be retained for as long as the account is active or necessary for the purposes described in this policy. Visitor personal data will be retained for as long as reasonably necessary in order to secure or maintain our business relationship and to provide our services.
Personal data may be stored, accessed, and retrieved by the company and our authorized affiliates and service providers. Examples of third-party service providers may include Google Cloud services for email communications, analytics, and document storage, Stripe for payment processing, Calendly for scheduling meetings, and Hubspot for customer relationship management.

Children’s privacy
Our website and products and services are not intended for children. We do not collect or maintain personal information at our website for anyone we know is under the age of 13.

Data rights
You may request to exercise any of your rights with regards to your personal data under applicable laws to the company. This may include a request to access your personal information in a portable format or for modification or deletion of personal data. Please contact us at