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Vertical AI for property management: Video replay

What's in store for Single Family Home Property Management in the age of AI? Super's co-founder and CEO, Lindsay Liu, presents the opportunities for communication—and why your IVR is costing you business.

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Register for Our Free Mastermind Event

Learn about how to evaluate AI for critical parts of your property management business—like your front lines of customer service.

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AI for Property Management: Super Featured on the Hyperengage Podcast

Super’s co-founder and CEO, Lindsay Liu, was recently featured on the Hyperengage podcast, a podcast featuring technology leaders, to discuss how AI is transforming customer service for property managers.

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Meet Super: The AI 'Teammate' That’s Evolving the Conversation in Property Management

Keycrew interviews Super's co-founder about the company's AI agent strategy and vision for the property management industry.

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Is an AI receptionist right for you?

Does your business need a receptionist to answer calls and inquiries at all hours of the day, every day? If so, learn why an AI receptionist might be a fit for you—and why a verticalized AI approach is warranted.

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Episode 17: Lessons from Asia to the Midwest with Ran Fridman

Super chats with Ran Fridman, a real estate entrepreneur blending experience in technology, hospitality, and property management.

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SFHPM 2030

Our CEO, Lindsay Liu keynotes SFHPM 2030 to discuss how AI is rapidly changing the landscape of property management.

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Episode 16: Pizza and a side of SWAT team with Corie Salas

In this episode, Super sits down with Corie Salas, a seasoned property management professional with 23 years of experience managing multi-site apartment complexes across the Southeast.

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Three shifts AI is driving for property managers

AI may be scaring some, but it's an opportunity to up-level employees and make your business even more human. Three tips for successfully integrating AI into your property management team.

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Stepping Up Your Building’s Data Security

Super’s co-founder Lindsay Liu writes about strategies for buildings to enhance their data security.

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Episode 15: Ghosts at the lodge with Carol Walsh

In this special Halloween episode, Super chats with real estate professional Carol Walsh, who brings over two decades of industry experience to the table.

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Episode 14: First-time flipper with Matthew Whitaker

In this episode, Super chats with Matthew Whitaker, the founder and CEO of Evernest and host of the Evernest Property Management Show.

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Why good tenant communication is good business

Just how important is communication for property management companies? Poor communication is a top driver of turnover with both tenants and owners.

Inside Super
Hurricane Milton Support

Super is offering emergency communications support for those affected by Hurricane Milton.

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Bye, bye spam. Hello focus.

Super now blocks unnecessary emails, texts, and calls from reaching your Super inbox and lets you plan ahead with scheduling.

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Episode 13: Finders keepers with Pete Neubig

In this episode, Super interviews Pete Neubig. The former co-founder of Empire Industries Realty & Property Management based in Houston, TX.

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Episode 12: Going viral during COVID-19 with Todd Ortscheid

In this episode, Super interviews Todd Ortscheid, CEO of Revolution Rental Management and Partner at PM Assist.

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Episode 11: Run-ins with the FBI with Richard Sheeler

In this episode, Super interviews Richard Sheeler, the President of Neglia Appraisals.

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Episode 10: Requesting backup for a roof repair with Derek Morton

In this episode, Super chats with Derek Morton, owner and principal broker of Netgain Property Management in Utah.

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Episode 9: Moving on from murder with Matthew Snyder

In this episode, Super interviews Matt Snyder, founder of Managemax in Michigan.

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Introducing: AI-powered smart replies

A hot new Summer release from Super. With our new smart replies, Super can automatically respond to emails, texts, and calls. Plus, internal team messaging.

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Episode 8: The unpleasant underground surprise with Marc Supcoff, Esq.

In this episode, Super interviews Marc Supcoff, Esq. The founder and principal attorney of The Law Offices of Marc H. Supcoff.

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Episode 7: Eleven unusual tenants with Sarah Hull

In this episode, Super chats with Sarah Hull, the Chief Operating Officer of DoorGrow.

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Episode 6: Gray paint with a side of lawsuits with Frank and Bo

In this episode of If These Walls Could Talk, we turn the tables on the hosts of the Building Talk podcast, Frank and Bo.

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Episode 5: Terrible Transitions with Josh Blackman

In this episode, Super interviews Josh Blackman, founder and CEO of Brownstone Property Group about taking on a new building client where some of the math wasn’t adding up right.

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Episode 4: Leaks out of left field with Natasha Falconi

In this episode, Super interviews Natasha Falconi. Natasha is the Founder of Falconi Capital—a multi-family investment and management company based in South Florida.

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How can AI improve your property management operations?

There's so much potential for AI to benefit property management businesses. Here's three ways to make sure you get the most out of an AI solution.

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Renovations and risks webinar

Watch the highlights from Super’s webinar on renovations and risks with construction experts from DL Partners and AllSure Insurance Brokerage.

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Episode 3: The $340,000 coup with Tina Larsson

In this episode, Super interviews Tina Larsson, the founder and CEO of The Folson Group.

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Episode 2: Not-so-vacant houses with a side of Columbus history with Peter Lohmann

In this episode, Super interviews Peter Lohmann. Founder and Principal Broker of RL Property Management Group in Ohio.

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Episode 1: The Door Behind the Elevator Shaft with Bethany Babcock

In this episode, Super interviews Bethany Babcock, the founder & principal of Foresite CRE.

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Introducing Super's New Podcast

Ever wondered about the stories buildings hold? Subscribe to Super's New Podcast: If These Walls Could Talk.

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Super achieves SOC 2 Compliance: Our commitment to data security

Super is thrilled to announce that following a rigorous, year-long, audit process we have achieved SOC 2 Type II compliance. What that means for our customers.

Inside Super
Highlights from the 2024 NARPM Broker/Owner Conference

Super exhibits at the National Association of Residential Property Managers (NARPM). Our takeaways from NARPM's annual Broker/Owner conference.

Inside Super
Introducing: call to task

The better inbox just got even better. One hub for syncing every communication—email, text message, and phone calls.

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A startup's journey of marketing, hiring, and monetization mastery

How do you build a product people love? "We go to fundamentals: are we solving our customers' problems?" Super's co-founder shares this and more learnings in her latest podcast interview.

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Strategies for sustained business success from Super’s co-founders

Super’s two co-founders were featured by Her Forward about their entrepreneurial successes and the strategies that got them there.

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Navigating NYC's energy efficiency laws

A step-by-step guide for building owners in New York City on how to navigate new energy efficiency laws Local Law 97 and beyond.

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Risk, costs, return: How to appreciate real estate assets

Starting with single-family homes in New Jersey to managing over 500 multifamily rental units, the founder of Duke Properties shares his insights as a residential real estate investor and operator.

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6 questions to ask before your board invests in new tech to run your building

Proptech helps building managers and boards run more efficiently, but it's important to know the best tools for your building.

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Cleaning up after construction: secrets from a professional

Post-construction cleaning is its own type of project. The experts at Park Slope Cleaning share their five-phase approach to cleaning up after a big construction project.

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Property managers are business consultants

RockBridge Property Management has rapidly built a robust portfolio of boutique condos, co-ops, and multifamily buildings. CEO Matthew Maggipinto shares their unique approach.

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How your board can create a realistic budget and manage costs

The cost of running a property, especially in New York City, is rising drastically. Brick Underground captures tips a watch-outs from Super's webinar.

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Building budgets for 2024 webinar

Catch the highlights from Super and Brick Underground's webinar on planning budgets for 2024 with property management company, EBMG.

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Super named to Will Reed's Top 100

Out of 2,500+ eligible B2B tech companies, Super is named an early-stage company shaping the future of workplace culture by Will Reed's Top 100.

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Building a property management company from scratch

Pillar Property Management’s founder, MariAnne Torres, shares lessons on being an entrepreneur and the role of tech-enabled efficiency.

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A platform for property management

Super customer, EBMG, invites our CEO to their podcast to talk about the platform, ranging from where it started to where it's going.

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Greener buildings and preparing for Local Law 97

Super's CEO joins the Realty Speak podcast to discuss ways buildings can improve their energy efficiency and ways NYC owners and managers can prepare for Local Law 97.

Resources
Seven signs it's time to self-manage your condo or co-op

Self-managing a property can cut costs and boost control, but make sure you're clear on the pros and cons. The Folson Group shares seven signs it's time to self-manage.

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Finding the right property management company

How do you decide if a management company is right for your property? The Folson Group share a guide for NYC co-op and condo boards.

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Brooklyn's SaaS Mavericks

Super has been recognized by US Venture News as a top SaaS startup building innovative software solutions.

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We're adding payments: Enroll in the beta

Today, Super furthers our vision of helping buildings and property managers improve operating margins and property value. Introducing our latest feature launch: Payments.

Resources
NYC’s Zero Waste Act: Rules and roadmap for buildings

The New York City Council just passed the Zero Waste Act that mandates the separation of organic matter for composting. Why it was passed and what it means.

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Serving with dignity as a management philosophy

Covington Realty’s founder, Shaun Covington, shares tips from three decades of industry experience on serving with respect and dignity.

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Four capabilities for property management

Brownstone Property Group’s founder, Josh Blackman, shares his insights on the industry, how it’s evolving, and why property management is about more than just properties.

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Building safety and Local Law 126 webinar

Catch the highlights from Super and Brick Underground's webinar on building safety and Local Law 126 with O&S Associates.

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What is a reserve study and how do you conduct one

Building boards must maintain and plan for reserves or face major challenges down the road. A reserve study can help.

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What you need to know about Local Law 126

New York City’s many compliance requirements can seem like a burden. But these regulatory requirements assure the safety of buildings and their occupants.

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Have questions about parking garage inspections?

The importance of good maintenance, the role of compliance inspections, and unfortunate implications.

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Brooklyn’s Top 15 Property Management Startups

Super has been recognized by Tech Venture News as the top property management startup innovating the real estate industry in Brooklyn.

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How to build ground-breaking products

Figma talks to Super about how to build ground breaking products—and the secrets for building products that get results.

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Better Building Boards Webinar

Catch the highlights from Super's virtual lunch and learn for building boards featuring Coopersmith & Coopersmith.

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How to run an effective annual meeting for co-op and condo owners

A coop or condo's annual meeting is important for both governance and community. EZ Election Solutions shares tips on how to run a great one.

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The skills a 4-day week company is looking for

Super's co-founder & CEO is interviewed by CNBC about the skills and traits needed to succeed in a 4-day work week.

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Unlocking your team's potential

Figma talks to Super about how to build and manage the dream team.

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Super speaks at SXSW

Super's co-founder and CEO on a panel at SXSW about the 4-day work week.

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Building Talk on building Super

The Building Talk podcast interviews our co-founder and CEO about how Super is solving daily challenges for resident managers and their teams.

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Virtual panel: Strategies and trends for real estate in 2023

Catch the highlights from Super's virtual panel featuring expert speakers on multifamily housing, sustainability, real estate law, and urban development.

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Rats! Your NYC trash and recycling schedule is about to change

Starting April 1st, the Department of Sanitation (DSNY) is changing the rules for when trash, recycling and compost can be put out for collection. What NYC buildings need to know about this change.

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How to choose the right property management software

Technology helps maximize efficiency, but finding and onboarding the right platform can feel complicated. We look at 5 important questions for evaluating software platforms.

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Career highlights and lessons from our co-founder, Vika

The podcast Full Stack Whatever interviews Super's co-founder and Chief Product Officer about her journey from FAANG to founder.

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Can design make work, work?

Figma talks to Super about how rethinking how we work can lead to new advantages.

Resources
The step-by-step guide to finding NYC building violations

Navigating building compliance in NYC can be overwhelming. Learn how to identify violations online—and what you can do to prevent them.

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The secret to a successful building board? Communication

Looking to improve your board operations? Start with building a culture of open communication.

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Using technology to increase operating margin

DoorGrow interviews our co-founder and CEO for a podcast to discuss how utilizing technology can help property managers improve their bottom line.

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2023 Trends Report: HOA Property Management

Super's outlook on the 2023 trends that will affect HOA property management. This report covers five key trends—spanning the economy, climate change, and technology shifts—that property management teams should be preparing for in order to get ahead.‍

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Tipping building staff and vendors

Don’t forget to say your thanks to staff and regular vendors. Every building should form their own approach to tips and holiday bonuses.

Inside Super
Super's 4-day work week

How does our 4-day work week really work? Our team shares what we've learned along the way, our process, and why working sustainably is the key to working faster.

Inside Super
Founder Feature: Meet Vika

In this Founder Feature, deep dive into the vision of our founder and Chief Product Officer, Vika Kovalchuk Zamparelli, and her journey to starting Super.

Resources
What to know if you're renting out your apartment

Renting out your NYC co-op or condo means keeping up with regulation and compliance. Read these top tips from a partner at NYC law firm, Coopersmith & Coopersmith.

News
Super's co-founder on enabling people and products

Entrepreneur resource, Bugy, interviews Super's co-founder and Chief Product Officer about her vision for Super.

Resources
What's that grade outside of buildings? And do I need one?

On October 31, certain buildings must post their energy efficiency grades to be in compliance with Local Laws 33 & 95. We break down what those grades are and why they matter.

Resources
The inside-out guide to fall building maintenance

Pumpkin spice latte season is officially upon us. With the changes in weather, it’s also the perfect time to perform some preventative maintenance ahead of winter.

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New York Launch Pod

The New York Launch Pod interviews co-founder and CEO about the journey to building Super and what property managers can expect.

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We’re opening our doors

Today, Super announces the opening of its Beta program. Our founders share the road to this milestone and what customers can expect next.

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Hard lessons led to software tools for co-op and condo boards

Habitat Magazine editor, Bill Morris, interviews our co-founder and CEO about Super.

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How this serial condo board member is shaking up the industry

Lindsay joins Tina Larsson, CEO of the Folson Group and author of "Living the High Life: How Smart Co-op and Condo Owners Protect Themselves and Their Investment" to discuss Super.

Resources
5 ways to cut HOA maintenance costs

Costs may be on the rise due to inflation, upcoming projects, or it's simply time to review spending. Read these tips for controlling an HOA's expenses and consumption.

News
Talking to Tech People Podcast

Our co-founder and CEO joins the Talking to Tech People podcast.

Inside Super
Meet Maria, Accounts at Super

Meet our accounts lead, Maria Victoria, and learn more about her vision for Super.

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Fortune: Movers and Makers

Fortune's Broadsheet covers Super's latest leadership hire.

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Entrepreneur Spotlight: Lindsay Liu, CEO, Super

York IE interviews our co-founder and CEO, Lindsay Liu, for its Entrepreneur Spotlight.

Resources
How to run an effective bid process—and manage the work

In this Q&A with Ann Chapin Studio, we dive into managing bids and projects with vendors and contractors.

Resources
Finding the right loan for your building

If your building needs to raise capital, make sure to understand your loan options—and their long-term implications. Read these tips from a global real estate investor.

Inside Super
Founder Feature: Meet Lindsay

In this Founder Feature, learn more about our founder and CEO, Lindsay Liu, and her journey to starting Super.

Inside Super
Meet Mitesh, Founding Engineer at Super

Meet our first and founding engineer, Mitesh Shah, and learn more about him and his vision for Super.

Resources
Q&A with Cheung Showman Architects

We call on experts at the firm Cheung Showman Architects to answer our burning questions and get their advice for residential buildings.

Resources
What is good board governance

Building boards sign up for a lot of responsibility, but why is it we only hear about the disaster stories? Instead, here is a guide to successful board governance.

Resources
What is a healthy building reserve fund

How much do you need to have in your building's rainy day account? Assess and plan for your reserve needs on a regular basis.

Resources
Four basic amenities that improve building value

If your building is thinking about investing in upgrades or new amenities, it doesn’t always take a big overhaul to add value to the property.

Resources
Five maintenance routines that improve building value

How well your building is maintained doesn’t just affect your life as a resident, it can improve your building’s value when it comes time to sell.

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