Last year we embarked on the journey to build Super with the conviction that HOAs and their management companies would benefit from a system that enabled greater transparency, accountability, and automation. In the months that followed, we came to learn just how transformative a modern, cohesive operating core could be to future customers.
We founded Super because of our own experiences as condo owners and board members, bolstered by our belief (and professional experience) in the benefits of technology. Along the way, we’ve had the opportunity to—sometimes repeatedly—talk with, get feedback from, and conduct testing with dozens of property managers, board members, real estate developers, and owners.
We are extremely grateful to our early believers. They helped us sharpen our insights into the distinct challenges management teams face and the toll of the inefficiency—and in many cases, nonexistence—of current solutions. That cost ranges from actual money spent in the wrong places (like paying down fines or poor project oversight) to time smart people spend on things that could be automated (like remembering inspection dates or turning emails into tickets). To the people who took precious time to co-create and validate with us: thank you. Your stories and feedback deepened our purpose and belief in our mission to create the operating system for buildings.
Along the way, we’ve built a diverse and multidisciplinary team of people we are incredibly proud to call our colleagues, partners, and collaborators. The caliber of talent we are fortunate to get to work alongside has created a shared and powerful level of motivation and accountability. It is only because of this team that we are in a position to confidently launch this Beta in under a year. (Does this sound like a team you’d like to be a part of? We are hiring.)
Welcome to the Beta
Today, we open our Beta program and welcome our first customers, with an initial focus on management companies and HOAs based in New York City. Why NYC? We believe that if Super can meet the unique needs of New York co-ops and condos, we’ll be poised to succeed in all markets. This includes helping buildings meet and get ahead of the various inspections and compliance requirements in New York City, for which we’ve built a data pipeline that automates compliance schedules, sets reminders, and sends alerts.
Customers that sign up for our Beta program get free access to use Super for 3 months. During this time, customers have full access to the product, which lets them receive and close out tasks, manage compliance, run board meetings, save essential documentation, and manage finances—for each HOA and across a portfolio of buildings. There’s no commitment, and customers that extend with us will get a 50% discount off the next year as a thank you. In return, we ask for candid feedback on how we’re doing.
NYC-based property managers and HOAs: enroll in the Beta starting today.
Our commitment to our customers
We’re committed to continuing to improve our platform and ship new features and functionality that help our customers and their buildings. As we onboard our first customers, we make these promises to you:
We will always listen and learn from you. That is why our Beta program is structured to include direct feedback loops, and we will keep those lines open.
We will continue to build at the highest quality. This includes our approach to user experience, automation, and data integrity.
We will prioritize with you in mind. Expect to see more valuable features and functionality roll out and to maintain visibility into our roadmap.
We’re thrilled to welcome our early customers and to learn and grow with you. Welcome to Super.
As the operating system for buildings, Super’s software platform helps property managers, boards, and residents streamline tasks and enhance transparency and accountability.
Ready to get started? Enroll in our Beta program.
Super's co-founder & CEO is interviewed by CNBC about the skills and traits needed to succeed in a 4-day work week.