Stop shuttling calls back and forth with Super's smart switchboard. Intelligent AI routing lets you control every detail: when calls are routed, where, and to who.
Intelligent routing with AI
No more phone trees
Stop greeting customers with phone trees. Your AI receptionist gathers the caller's intent.
Save time on transfers
Automatically sends calls (and texts and emails) to the appropriate person or team.
Trained on your SOPs
Your AI receptionist knows what calls it is allowed to transfer, including by time of day.
Rules by business hours
Set your hours of operation, and define which rules need to follow them.
Rules by portfolio
Have a pod or portfolio management setup? Yes, Super's intelligent routing can also route by property.
The better phone tree
Caller doesn't know who they need to speak with? We can help them find their way far better than any auto-attendant.
Design immediate transfers
Make sure your most important calls reach you. Tell your agent what matters, and it will make sure it gets forwarded on, right away.
Or, design a message flow
Not everything needs to be a live call transfer. We can capture and intake detailed information for the appropriate follow-up, on the appropriate channel.
Screen calls
Vendors asking to get on your list? Telemarketers? We help you field those calls and prevent them from getting forwarded or cluttering voicemails.
