Property Management Harness
Super's Harness gives property management companies a secure, compliant foundation for their own voice agent workflows.
Property management companies should be empowered to build agent ecosystems — on their own logic, workflows, and data.
We handle the parts where being wrong is expensive: the voice pipeline, compliance guardrails, escalation paths, and specialized skills and integrations.
Build agents on top of our existing expertise and training in property management from Day 1.
With a specialization in voice, we cover phone, text messaging, email (webchat soon). Train once, deploy everywhere.
You stay in control of your data, workflows, and logic. Super’s Harness helps you orchestrate it all, while providing advanced agent capabilities.
Channels
Train once, deploy everywhere.
Omnichannel coverage spanning voice, text, and email. Webchat coming soon.
Compliance
Pre-defined guardrails and property-management specific training, such as Fair Housing Law and best practices.
For example, your agent won't volunteer the words “black mold."
Workflows
You define the business logic.
Set the classification criteria for multi-agent workflows on top of pre-built templates or start from scratch.
Call routing
Robust phone capabilities.
Set phone routing, escalation rules, phone trees, call acceptance, voicemail recognition, dial-out logic, and warm transfers.
Memory
Your agent remembers.
Contact-specific recall for known contact information, past mentions, and previous conversations.
Context management
A data model for property management.
Built-in resources for supplying agent instructions, knowledge, property addresses, listing info, important links, and team context.
PMS & CRM matching
Match contacts to properties.
Specialized processes reference contacts and properties (e.g. owner vs tenant) to streamline workflows, such as call routing or work orders.
Evaluations
Improve with ongoing measurement.
Every conversation is tracked and runs an evaluation across each process to help debug and improve.
Integrations & SDKs
Frameworks to build faster.
Information should flow to and from your source of truth. Common integrations come included out of the box, with frameworks for accelerating custom builds.
Skills
Pre-packaged training for PM.
Out-of-the-box skills for managing listing lookups, language swapping, tour scheduling, meeting booking. Use our bridge to build custom skills.
As part of our builder program, get technical support to help you get started, provide ideas, and share feedback.
Sign up nowWhether you’re a vibe coder or engineer, the Harness gives you tools to build your own AI voice agents.
Build from scratch, use templates, and gain support from our team along the way.
For companies that want control without building entirely on their own, Super leverages the Harness to build a bridge layer between your business logic, triggers, and systems, and our platform. Get custom agents, managed by us.
White label our AI communication tooling to power your own embedded voice and text agents.
See how we're working with companies like Showmojo.
Ready to get started? It's this simple.
