Push support tickets to HubSpot
- You can now send a session straight to HubSpot as a support ticket, in addition to tasks. Add a HubSpot Ticket action to any handoff rule, and set your pipeline, stage, owner, and priority.
- Tickets are automatically associated with the right contact, creating one if we don't already have a match.
Hubspot meeting scheduling
- We've built the rails for a new skill to schedule meetings live on a call with Hubspot. More improvements to this meeting booking call UX coming soon.
- Logic includes scheduling in the meeting owner's local time so the proposed meeting times land on the right clock.
Under the hood
- A bug fix was released that no longer pre-fills a labor employee when there's a rotation schedule for Yardi Voyager. Now, the rotation respects who is on-call first, the on-call fall back, then the company default, or no one if there is no default.
- New internal reporting on partner API health and sequence funnels, a partner filter on the Customer Deep-Dive dashboard, more accurate sequence outcome data, and reliability fixes to our analytics stack.
