Metrics get an upgrade
- The dashboard now displays outbound call metrics
- We're tracking all call and messaging events in a new mart in preparation for the public release of our MCP
- This means that as of October 1st, dashboard metrics will appear "reset" as we calculate from a different source. Customers can request their previous metrics from our team.
- We are also tracking SMS opt outs in our own database outside of just Twilio so that we can convey when an AI response was suppressed by opt out
ShowMojo scheduling skill improvements
- We've iterated on the outbound agent's call flow to improve answer and engagement rates
- Showing availabilities are now offered in spreads to improve finding a scheduling match faster
- Multi-unit property requests are improved upon, so the agent can narrow from the property's list of available units to schedule
Preparation for deprecated models
- Gemini 2.5 is being deprecated in mid-October; in preparation, we have replaced for equivalent or newer models in select processes where Gemini 2.5 variations were being utilized.
