Customize the follow-up SMS
- You can now turn inbound post-call SMS on or off per agent, or replace the default message with your own.
- Inbound now uses the same controls as outbound: toggle it off entirely, leave the message blank to send our default, or write your own copy.
- We keep you compliant with default opt in and opt out language either way.
Support for multi-unit property listings on ShowMojo
- Inquiries for an entire property, versus a specific unit, still flow through as leads with ShowMojo.
- While scheduling requires a specific unit-level listing to be selected, the agent can now accept the lead and help match listings from the property to the unit.
Listing syncs gain a dedicated Section 8 data field
- Instead of relying on descriptions and knowledge training, we also now look specifically for Section 8 data to sync into the listings database
- The policy note lives on the listing level, including the option for a default answer if no data is found
- This aalso flows through every PMS integration (Buildium, DoorLoop, Rent Manager, Rentvine, ShowMojo, Tenant Turner), CSV uploads, and the settings UI.
Under the hood
These improvements don't change how you use Super, but they make everything more reliable.
- Better visibility into scheduling gate decisions. When the AI holds off on booking or looking up times, our logs now say so — making live-call issues faster to diagnose.
- Deterministic listing selection. When multiple listings share the same external id, Super now picks the same one every time (ordered by creation), so downstream behavior stays consistent
