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How AI Never Sleeps

PropertyManagement.com Podcast, hosted by Matt Speer
July 13, 2026
How AI Never Sleeps

PropertyManagement.com's Matt Speer sits down with Super's CEO to talk voice AI's role in the industry.

In their latest podcast episode, CEO of PropertyManagement.com, Matt Speer, sits down with Lindsay Liu, Super's co-founder and CEO to discuss how AI-powered voice technology is reshaping the property management industry. Lindsay shares how conversational AI is helping property managers improve responsiveness, automate after-hours calls, triage maintenance requests, and deliver a better experience for both residents and owners.

They also explore the surprising findings from Super's secret shop of 100 property management companies, why nearly half of all incoming calls go unanswered, and how AI is helping operators capture more leasing opportunities, reduce missed calls, and create seamless customer interactions. From integrating AI with existing workflows to preparing for the future of customer communication, this conversation highlights why voice AI is quickly becoming a competitive advantage for modern property management businesses.

A few highlights from the conversation:

  • What the secret shop data reveals about average property management company responsiveness
  • Why missed calls are costing property management companies leases, owners, and revenue
  • How voice AI agents can handle leasing inquiries, maintenance requests, and after-hours calls
  • Best practices for integrating AI into existing property management workflows
  • Where voice AI can be practically applied
  • What the future of AI looks like for the property management industry

Ready to see how voice AI is increasing leverage for property management companies? Book a demo with Super today.

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