Super integrates with DoorLoop to bring voice AI into daily property operations

Super’s new DoorLoop integration lets property managers connect their AI receptionist directly to DoorLoop, turning every call into action with automated work orders, internal tasks, and lead outreach.

DoorLoop is a property management software platform used by residential property managers to run their portfolios. DoorLoop One and above tier users can connect to Super’s AI Receptionist directly via API key, giving it the context it needs to handle calls and the ability to take action.

For property management teams, the hardest part of every call often comes after the phone hangs up. A resident reports a leak, a prospect asks about a listing, or an owner needs a follow-up, and someone on the team has to log it, assign it, and make sure it gets done. When those handoffs happen manually, details get lost and response times slip, especially after hours and on weekends.

That gap is closed with Super’s integration with DoorLoop. Super’s AI Receptionist can now reference property, contact, and listing information from DoorLoop during conversations, then create work orders and internal tasks directly in DoorLoop with the right assignee and vendor attached.

“Our customers shouldn’t have to change how they work to get the most out of voice AI. By expanding our integrations with platforms like DoorLoop, we’re meeting property managers where they already run their business. Every call becomes a completed next step, logged in the system their team already relies on.”
- Lindsay Liu, Super CEO & Co-Founder

How the Super DoorLoop Integration Works

Once connected, Super syncs with DoorLoop so the AI Receptionist has context for each property, contact, and listing. When a call comes in, the AI Receptionist uses that information to answer questions accurately and route requests appropriately.

Property managers can then add DoorLoop work orders or tasks as Push Actions within each Handoff Rule. For example, when a resident reports a maintenance issue, the AI Receptionist can automatically create a work order in DoorLoop with the assigned team member and vendor, using a customizable description so the details land exactly how the team needs them. Property managers can also set up an outreach agent to call or email leads, keeping prospects engaged without adding to the team’s workload.

Key Benefits of the Super DoorLoop Integration:

• Property-Aware Conversations: Super’s AI Receptionist uses property, contact, and listing information from DoorLoop to give callers accurate, relevant answers.
• Automated Work Orders: Maintenance requests become DoorLoop work orders with an assignee and vendor attached, so nothing falls through the cracks.
• Internal Task Logging: The AI Receptionist logs internal tasks in DoorLoop and assigns them to the right team member.
• Proactive Lead Outreach: An outreach agent can call or email leads, helping teams respond faster and fill more tours.
• Customizable Records: Property managers control the description the AI Receptionist logs in DoorLoop, keeping records consistent with how their team works.

Getting Started

DoorLoop One and above tier customers can connect their account to Super in just a few steps:

1. Log in to Super.
2. Navigate to Settings > Integrations.
3. Enter your DoorLoop API key to securely store it. Note: Your DoorLoop subscription tier must include API access.
4. Once integrated, Super will begin syncing. You can then add DoorLoop tasks or work orders as Push Actions under “Actions” for each Handoff Rule.

‍